City Plumbing has done it again! We’ve snagged the title of 'Heating and Plumbing Merchant of the Year' at the Builders’ Merchants Awards, proving we really know our stuff when it comes to service and customer care. Plus, we have also taken home the Diversity and Inclusion in Merchanting award, which shows just how dedicated we are to creating a welcoming workplace for everyone.

Heating and Plumbing Merchant of the Year

The 'Heating and Plumbing Merchant of the Year' award is a big deal in the industry, shining a spotlight on top-notch performance and service. We’ve really stood out with our awesome range of high-quality products, expert advice, and solid support services. We’ve got all of our colleagues to thank for that! 

We are always adapting to changes in the industry and are champions of sustainable products, setting a great example for others to follow. Our focus on sustainability is impressive, being led by Hemal Morjaria - Managing Director Energy Efficiency & Electrical . By offering eco-friendly products and solutions, we’re not just meeting the growing demand for green options but also doing our part for the planet. This forward-thinking mindset played a huge role in our win.

Diversity and Inclusion: #BelongWithUs

Winning the Diversity and Inclusion in Merchanting award shows how committed City Plumbing is to creating a workplace where everyone feels valued. Our core behaviour of Make it Safe for Everyone means we're enhancing and investing in initiatives designed to promote a culture where every voice matters and everyone feels safe to bring their whole self to work. 

Key Initiatives:

• Inclusive Hiring Practices: City Plumbing is all about fair hiring. Our focus is on unbiased hiring - instead of sticking to the usual criteria, we recruit for potential and values and we look for people that can help us enhance and define our workplace culture, rather than just adhere to outdated workplace norms 
• Employee Groups: our groups are there to support employees from different backgrounds, giving everyone a chance to share experiences, improve practices and policies for all, along with celebrating diversity in all it’s fabulous forms.
• Diversity Training Programs: Regular training sessions help everyone understand why diversity and inclusion are so important, fostering a friendly and respectful workplace that helps our business and our people, grow
• Educating workforce diversity: Celebrating holidays and giving employees a platform to share. Knowledge is power, and together we are powerful!

These efforts make a real difference not only in the workplace but also in how we serve our customers. A diverse team brings fresh perspectives and creative solutions to the table.

To wrap it up, City Plumbing’s double win at the Builders’ Merchants Awards is a huge milestone. It showcases our leadership in heating and plumbing while highlighting our efforts to make the industry more inclusive.

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#BelongWithUs

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